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No. We offer flexible engagement models with no lock-in. Our goal is to earn your trust through results, not contracts.
Beyond Smart: Shaping the Future of Work
From Managed Services to Managed Intelligence. We help businesses unlock 10x–100x productivity through AI-driven automation, agentic workflows, and autonomous systems.
Brisbane Based with a Global Reach
Value Proposition
Why New Era IT? We engineer intelligence into your operations to move from incremental improvements to exponential outcomes.
What is yourjob?
Autonomous Enterprise
Agentic Factory
Managed Intelligent Provider
Go beyond managing technology—embed intelligence into operations. Transform IT from a support function into a strategic engine for growth.
Autonomous Enterprise
Create a fully integrated intelligent ecosystem where networks, robotics, security, and building operations converge.
Agentic Factory
Design and orchestrate AI agents that collaborate, automate, and execute complex workflows—the engine of SMB Superteams.
Intelligent Network & Security
Deliver secure, adaptive connectivity with AI-driven monitoring, zero-trust architecture, and real-time threat prevention for a fully connected enterprise.
Smart Infrastructure & Robotics
Integrate robotics, IoT, and automation for manufacturing, logistics, and smart spaces.
LiveOps & Modular Outsourcing
Future-ready outsourcing powered by digital workers, agent orchestration, and consumption-based models—supported by our certified NOC and BPO operations in the Philippines for 24/7 scalability.
Technology partners
Our partners power your transformation
- Microsoft
- Zero Touch AI
- 3CX
- Unfi Network
Why New Era IT
No Long-Term Contracts
Flexible engagement—we earn your trust every day.
Business Outcome-Based Services
Solutions designed around measurable results, not just hours or cases.
Scalable & Modular
Start small and scale at your pace—from single workflows to full autonomous enterprise.
Certified Global Operations
Supported by a dedicated NOC and BPO in the Philippines, ensuring reliability and continuity.
Security-First Approach
We embed zero-trust principles, AI-driven threat prevention, and secure intelligent networks into every solution.
Discover
Plan
Execute
Scale
Optimize
What clients say
New Era IT stabilised our environment and reduced tickets by 60% within the first quarter. Their team communicates clearly and delivers.
During a ransomware incident, they contained the threat and restored operations from backup the same day. Outstanding preparedness.
Our 3CX rollout was smooth with zero downtime. Staff adoption was high thanks to training and support.
Frequently asked questions
Do you require long-term contracts?
Can you work with our in‑house IT?
Absolutely. We collaborate with your existing IT team to enhance capabilities, integrate AI-driven solutions, and ensure a smooth transformation without disruption.
How is New Era IT different from a traditional MSP?
We are a Managed Intelligent Provider (MIP)—not just managing technology but embedding intelligence into operations, enabling automation, agentic workflows, and autonomous systems.
Talk to New Era IT
Tell us about your environment and goals. We’ll propose a pragmatic plan with clear timelines and pricing.
- Phone: 1300 052 199
- Email: careteam@newerait.global
- Hours: Mon–Fri 8:30am–5:30pm AEST